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Have more questions?

I’m happy to answer them for you! I offer free 20-minute phone consultations for those interested in therapy. We’ll use this time to answer your questions and talk about what you want out of therapy.

Book A Consultation

Frequently Asked Questions

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Session Length?

Sessions are 50 minutes long.

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Cost

Individual therapy sessions are $170 per session.

If finances are a barrier, please reach out to me. I offer sliding-scale spots for clients who need them.

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Telehealth

I provide online counseling in Georgia, New York, and California via a HIPAA-compliant video conferencing platform.

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Insurance

I am an Out-of-Network Provider for residents of Georgia and California. For New York residents, I am an In-Network Provider with Blue Cross Blue Shield, Aetna, Oxford, UntiedHealthcare, and Oscar.

If I don’t accept your insurance, I can provide a superbill for you to use for possible reimbursement. Please contact your insurance company directly to inquire whether your policy allows for reimbursement.

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Cancellation

If you need to cancel your appointment, please provide at least 24 hour notice. No-shows and cancellations with less than a 24-hour notice are charged a full session fee.

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Payment

You can pay using any major debit and credit card, as well as FSA/HSA funds. Payment is due at the time of your session.

Where to start

Please email me at kelley.lockwood@gmail.com to schedule a free 20-minute consultation. After we have time to discuss your needs and my services, you can decide if we’re a good fit and schedule your initial session.

Good Faith Estimate

Under federal law, if you don't have health insurance or are not using any to pay for services, your health care provider must provide you with an estimate of your bill for services. This document is called a Good Faith Estimate and must be given to you before services are administered.

Under the No Surprises Act you have the right to:

Receive a Good Faith Estimate for the total expected cost of services upon request or when scheduling services.
Receive a Good Faith Estimate in a way that is accessible to you.
Have your provider explain the estimate to you upon request.
Dispute a bill for services that is at least $400 more than your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers or call 1-800-985-3059.